Privacy Policy

Privacy Policy

Last Updated: July 9, 2026

At VIROEASE, we respect your privacy and are committed to protecting your personal information. VIROEASE is a brand operated by JANAT ALJAMAL COSMETICS (Trade License No.: CN-5703243), a company registered in Abu Dhabi, United Arab Emirates. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or make a purchase.

Information We Collect

When you visit our website, place an order, or contact us, we may collect the following information:

  • Name
  • Email address
  • Phone number
  • Billing address
  • Shipping address
  • Payment information
  • IP address
  • Device and browser information

How We Use Your Information

We use your information to:

  • Process and fulfill orders
  • Provide customer support
  • Send order updates and tracking information
  • Improve our website and services
  • Prevent fraud and unauthorized transactions
  • Comply with legal obligations

Payment Security

All payments are processed through secure third-party payment providers. VIROEASE does not store or have direct access to your complete credit card or payment information.

Cookies

Our website uses cookies and similar technologies to improve user experience, analyze website traffic, and personalize content. You may disable cookies through your browser settings, although some website features may not function properly.

Marketing Communications

With your consent, we may send promotional emails regarding new products, offers, and updates. You may unsubscribe at any time by clicking the unsubscribe link included in our emails.

Information Sharing

We do not sell, rent, or trade your personal information to third parties. We may share information only with trusted service providers involved in payment processing, order fulfillment, shipping and delivery services, and website analytics and security.

Data Retention

We retain personal information only for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our policies.

Your Rights

Depending on your location, you may have the right to access your personal information, correct inaccurate information, request deletion of your data, and withdraw consent for marketing communications. To exercise these rights, please contact us.

Third-Party Services

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those third parties.

Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated revision date.

Contact Us

VIROEASE (online store operated by JANAT ALJAMAL COSMETICS)
Trade License No.: CN-5703243
Email: support@viroease.com
Phone: +971 56 663 9588
Business Location: Al Shamkha 17, Al Munayzafah Street, Abu Dhabi, United Arab Emirates
Customer Support Hours: Monday – Friday, 9:00 AM – 6:00 PM (GST, UAE Time)

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