Terms of Service

Last Updated: July 9, 2026

Welcome to VIROEASE. VIROEASE is a brand operated by JANAT ALJAMAL COSMETICS (Trade License No.: CN-5703243), a company registered in Abu Dhabi, United Arab Emirates. By accessing or using our website, you agree to comply with and be bound by the following Terms of Service. Please read them carefully before using our website.

1. Acceptance of Terms

By visiting our website and/or purchasing products from VIROEASE, you agree to these Terms of Service, our Privacy Policy, Shipping Policy, and Refund Policy. If you do not agree to these terms, please do not use our website.

2. Eligibility

You must be at least 18 years old or have permission from a parent or legal guardian to use this website and make purchases.

3. Products and Services

We strive to ensure that all product descriptions, images, and pricing information are accurate. However, colors and product appearance may differ slightly from how they appear on your screen depending on your device and settings. VIROEASE reserves the right to modify product information, correct errors or inaccuracies, change pricing, discontinue products, and limit product quantities at any time.

4. Orders

All orders are subject to acceptance and availability. We reserve the right to refuse, cancel, or limit any order for reasons including product unavailability, payment verification issues, suspected fraudulent activity, or errors in pricing or product information. If we do not accept, change, or cancel an order, we will attempt to notify you using the contact details provided at the time of ordering.

5. Prices and Payments

Prices, discounts, and promotions are subject to change without notice. The price charged is the price in effect at the time the order is placed, as set out in your order confirmation email. Payments must be completed using the approved payment methods available on our website. You agree to provide current, complete, and accurate billing and payment information.

6. Shipping and Delivery

Shipping times provided on our website are estimates only and may vary due to factors beyond our control, including customs clearance, weather conditions, and carrier delays. Please refer to our Shipping Policy for details.

7. Returns and Refunds

Returns, exchanges, and refunds are governed by our Refund & Return Policy. By placing an order, you acknowledge and agree to our refund terms.

8. Intellectual Property

All content displayed on this website — including text, layout, branding, graphics, logos, and images — is owned by or licensed to VIROEASE (JANAT ALJAMAL COSMETICS) and is protected by applicable intellectual property laws. No content may be copied, reproduced, distributed, or used for commercial purposes without prior written permission.

9. Prohibited Uses

You may access and use this website for lawful purposes only. You may not use it to violate any applicable law or regulation, infringe intellectual property rights, transmit false or misleading information, transmit malicious code, or interfere with the security or operation of the website.

10. Limitation of Liability

VIROEASE shall not be liable for any indirect, incidental, consequential, or special damages arising from the use of our website or products. Our maximum liability shall not exceed the amount paid for the purchased product.

11. Privacy

Your use of this website is also governed by our Privacy Policy, which explains how personal information is collected, stored, and used.

12. Changes to Terms

We reserve the right to modify or update these Terms of Service at any time. Changes become effective immediately upon publication on this page.

13. Governing Law

These Terms of Service shall be governed and interpreted in accordance with the laws of the United Arab Emirates.

14. Contact Information

VIROEASE (online store operated by JANAT ALJAMAL COSMETICS)
Trade License No.: CN-5703243
Website: www.viroease.com
Email: support@viroease.com
Phone: +971 56 663 9588
Business Location: Al Shamkha 17, Al Munayzafah Street, Abu Dhabi, United Arab Emirates
Customer Support Hours: Monday – Friday, 9:00 AM – 6:00 PM (GST, UAE Time)